This Refund and Cancellation Policy outlines the terms applicable to services purchased through the Platform.

1. The Platform provides services including Annual Maintenance Contract (AMC) renewal and API subscription recharge services.

2. Once a payment is successfully made and the service is activated, the transaction is considered final and non-refundable.

3. In case of a failed transaction where the amount is deducted but the service is not activated, the user may contact our support team for resolution. Eligible refunds, if any, will be processed within 5-7 working days.

4. Cancellation requests will only be considered if the service has not been activated. Once activated, cancellation requests will not be entertained.

5. The Platform shall not be responsible for any issues arising due to third-party service providers or APIs.

6. For any refund or cancellation requests, users may contact our support team using the contact details provided on the Platform.