This Privacy Policy describes how Shivam Soft ("we", "our", "us") collects, uses, and protects your information when you use our website https://jaigst.in/purchase/index.php and related services. By accessing our Platform, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use our Platform.

1. Information We Collect
We collect personal information that you provide when using our Platform, including name, mobile number, email address, and billing details. We also collect information related to transactions such as AMC renewal and API subscription recharge services.

2. How We Use Your Information
We use your information to provide and manage our services, including Annual Maintenance Contract (AMC) renewal and API subscription recharge, process payments, send updates, and provide customer support.

3. Payment Information
All payment transactions are processed securely through third-party payment gateways. We do not store your card, UPI, or banking details on our servers.

4. Data Sharing
We do not sell or rent your personal data. We may share your information only with trusted third-party service providers such as payment gateways or technical service providers, strictly for service delivery purposes.

5. Data Security
We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal data only for as long as necessary to provide services or comply with legal obligations. After that, data may be securely deleted or anonymized.

7. Your Rights
You may request access, correction, or deletion of your personal data by contacting us using the details provided below.

8. Consent
By using our Platform, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw consent by contacting us, but this may affect your ability to use our services.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Grievance Officer
Name: Shivam Soft Support Team
Address: Shivaji Nagar, Makhdumpur Bagicha, Digha, Patna – 800011
Email: reachus@jaigst.in
Phone: +91-9304027990
Working Hours: Monday - Friday (11:00AM - 07:00PM)